Delight Guests Digitally. &
Boost Hotel Revenue.

More in-stay bookings with the first Guest Activation App.

Live in 3 minutes - no setup cost, no risk.

Mockup of an iPhone.

What do you want to achieve?

More bookings through proven sales psychology. Modern guest experience with authentic video messages. Digital guest service saves valuable staff time.

Your charm, digitally delivered.

Keep your hospitality alive with authentic video messages for modern guest engagement. Whether it`s a warm welcome or an event invite.

Empty spots? Act proactively.

Where flyers get lost and banners go unnoticed, GuestGoodie sparks excitement. Create spontaneous upsell specials in 1 minute for hotel revenue optimization.

Secure &
always up-to-date.

GuestGoodie is GDPR-compliant and hosted on secure German cloud servers. Updates happen automatically, while your hotel and guest data remain protected.

Old way how hotels did digitalisation with newspaper.

Traditional Hotel Guest Apps: Informative, but ineffective?

Looking for a cloud-based hotel software that truly modernizes your guest experience? You're not alone. Many hoteliers face the same challenge:

  • Pressure to digitize
  • Generic hotel apps with little impact
  • Guests demanding digital convenience and personal service

But digitalizing your hotel is about more than just putting information online. Modern hotel software must actively inspire guests to explore more, enjoy more, and book more — all while keeping the spirit of hospitality alive.

Digitize Your Hotel. Keep Your Personal Flair.

Manager on the GoodieFeed showing what the hotel offers.
Cooking class at the hotel restaurant.
Kids playing in a tree.
A yoga session in a hotel.
Couple having dinner at a hotel beach.
Couple golfing at the hotel course.

Digital guest engagement should enhance hospitality, not replace it. GuestGoodie combines authentic hospitality with proven sales psychology:

  • Inspiration instead of information
  • Video messages instead of static text
  • Proactive engagement instead of waiting

Your advantage: With our Guest-Activation App, you proactively grow your hotel revenue instead of hoping guests stumble upon your offers by chance.

86%

Video communications generates up to 1,200 % more engagement than text & images, driving 34-86 % higher conversion rates.

50%

Time-based urgency, such as “2 hours left until Happy Hour!“ or countdowns, increases booking efficiency by 50 %.

29%

Social Proof, like “Popular with couples“ or “Most booked spa experience“ boost bookings by 29 %.

Inspire, don`t just inform - with the Goodie Feed.

Make it easy for guests to discover your hotel`s offers. Instead of searching through lists, they`re actively inspired to book. Charming video messages from your team preserve your hospitality - genuine & inviting, just like you.

  • Efficient guest communication with video messages.
  • Intuitive hotel app with familiar social-media design.
  • Modern guest experience via interactive GoodieFeed.

More bookings via smart sales impulses.

With GuestGoodie, guests book with just a few clicks, not with complicated forms. Psychological impulses motivate guests effectively without feeling like traditional advertising. What remains: offers that evoke emotions and sell better.

  • Hotel revenue increases via proven sales psychology.
  • Optimal utilization of premium offers and spa treatments.
  • Modern upselling methods applied to hospitality.

Modern guest area for better guest experience.

Each guest gets their own area to explore weekly programs, give feedback, and manage bookings independently. This means for you: fewer front desk inquiries, more bookings without extra staff effort, and a seamless guest experience.

  • Modern web app with individual guest login.
  • Fewer front desk requests thanks to self-service.
  • Higher guest satisfaction through simple booking.

So simple that you see results on day one.

Guests scan a QR code and access their personalized Guest-Activation-App — no download, no wait. GuestGoodie fully adapts to your hotel branding: your colours, your logo, your fonts. We, as a brand, stay in the background. It's your web app for your guests.

Branding Page in the GuestGoodie Backoffice, as well as how the Guest App would look.

Designed for hoteliers with no time for complex hotel software. Create new offers in 1-minute, add sales impulses with a click, track event availability, and fill spots proactively. No tech knowledge needed.

Goodie creationg dialog in the backoffice on GuestGoodie.

Here's everything important about GuestGoodie.

Guest Activation vs. traditional hotel guest apps: What's the difference?

You have great hotel offers, but your guests simply don't book them. This is usually not due to your offers, but how they are presented in the hotel app.

  • Traditional hotel guest apps work like digital brochures: they list, and they wait. This is passive and often ineffective.
  • GuestGoodie rethinks digital guest engagement: Instead of waiting for guests to act, you motivate them to do more. With psychologically optimized sales impulses, authentic video messages, and the interactive GoodieFeed, you proactively inspire guests to book more hotel services.

You no longer wait for guests to randomly discover your wellness treatments or restaurant deals - you guide them there. By doing so you actively control your guest experience success. With GuestGoodie, we bring proven principles from e-commerce and online marketing to hospitality. What has worked for Amazon and Booking.com for years also works for your hotel.

How high is the revenue increase?

Sales psychology works - with studies showing 29% to 400% conversion increases depending on industry and execution. GuestGoodie makes it easy for guests to book on impulse, driving long-term revenue.

Specific numbers for your hotel? They depend on many factors: your current booking rates, the type of your offers, and how actively you use GuestGoodie. We`ll work with you to get the most out of it.

What are the benefits of cloud-based hotel software?

GuestGoodie as Software-as-a-Service makes your life easy:

  • Ready instantly: Your web app in hotel branding goes live in minutes - no weeks-long setup.
  • Always up-to-date: You automatically get all new features and improvements without having to do anything.
  • Secure and GDPR-compliant: Your data is safely stored on German cloud servers.
  • No IT headaches: No own infrastructure or technical staff needed.
  • Grows with you: Whether 60 or 200 rooms - GuestGoodie scales effortlessly.
How do I use my hotel resources more efficiently with GuestGoodie?

GuestGoodie reduces workload and streamlines hotel operations:

Less workload through Guest-Activation-App:

  • Fewer front desk inquiries and self-service bookings.
  • Your communication quality stays consistently high, even during busy periods or staff shortages. All content (we call them Goodies) gets stored in your digital library within the backoffice. Create once, reuse forever.

Resource optimization in hospitality:

  • Skip printed weekly programs or flyers and reduce your paper consumption. Did you know that a hotel with 150 guests daily saves about 1.4 tons of waste paper per year? Plus, you can quickly react to changes and errors without reprinting anything.
  • React quickly to spontaneous availability. Proactive promotions fill empty capacities like empty hotel bars or restaurants.

Efficiency increase:

  • Create new offers and services in under 1 minute and go live immediately - no waiting, no agency, no external dependencies.
  • Reach all your guests, regardless of where you are. GuestGoodie automates your guest guidance with charming video messages like welcome greetings or personalized recommendations like yoga session invitations.
What does GuestGoodie cost?

We work with a transparent, room-based pricing model. No hidden costs, no setup fees, no unpleasant surprises. Find all details on our pricing page.

Have special requirements? Seasonal operations or other challenges? Let's talk and find a fair solution that fits your hotel.

By the way: No minimum contract term, no long cancellation periods. Just transparent conditions for your success.

Does GuestGoodie fit my hotel category?

Guest-Activation works for any hotel that offers experiences during a guest`s stay - from urban boutique to wellness resort.

  • City hotels benefit especially from proactive guest guidance. Your challenge: Guests are out during the day and often miss your special offers.
    With GuestGoodie, you stay connected even during city exploration. Insider tips from your concierge guide through the city, personal invitations to happy hour lure guests back in the evening. Spontaneous offers like "Last-minute rooftop terrace available" fill capacities short-term, while video messages from your team create emotional connection - even away from the hotel.
  • Wellness hotels and resorts offer the broadest spectrum of bookable experiences. Instead of hoping guests randomly discover your variety, you showcase it specifically with GuestGoodie, making guests want to experience more.
    Your spa manager promotes relaxing morning treatments via video, the yoga instructor personally invites to the morning session, the sommelier presents his special wine bottles. Guests effortlessly discover your comprehensive offering while getting to know the people behind the scenes.
  • Conference hotels create balance to stressful meeting routines. Your challenge: Conference guests often stay in "business mode" and only use the minimum: from room to meeting to going home.
    With GuestGoodie, you break this routine. Your concierge presents "power walks for brainstorming" between sessions, the chef introduces energizing brain-food snacks, your event manager promotes "after-work networking with regional specialties." A business trip that your guests gladly repeat.
How fast is the hotel software implementation?

The beauty of GuestGoodie: You can start today. The technical setup takes only a few minutes. Then you upload your first content - called Goodies - and you're ready to go. GuestGoodie's design is user-oriented, so no long training sessions are necessary for your team.

How does PMS integration work?

GuestGoodie is flexible: It works both with and without PMS connection.

  • With PMS integration you get automatic data synchronization and seamless transfer of guest information. Our team supports you with connecting most standard PMS systems.
  • Without PMS integration GuestGoodie works completely independently via the intuitive backoffice. You simply manage your offers yourself - without technical dependencies.

You decide what better fits your hotel.

Do my guests need to install the hotel app?

No! GuestGoodie is contactless hotel technology that functions as a web app directly in the browser. Your guests simply scan a QR code and have immediate access.

This is a huge advantage: No installation barrier means maximum usage. International guests especially appreciate this uncomplicated access. The web app works perfectly on all smartphones alike.

Can I test GuestGoodie first?

Of course! We are so convinced by GuestGoodie that we gladly offer you a non-binding trial phase. This way you can calmly test how the app is received by your guests and what difference it makes for your hotel success.

Questions? Good conversations start with a click.

Book your free consultation. We`ll take the time to understand your needs and show how GuestGoodie can help your hotel.

Thank you for your message. We will get back to you shortly.

There was a problem processing your message, please try again, or send as an email directly to office@guestgoodie.com.