Digitally Motivate Guests &
Boost Hotel Revenue

You have great hotel offers, but your guests simply don't book them. This is usually not due to your offers, but how they are presented in the hotel app.

• Traditional hotel apps function like a digital directory: They list your offers and hope guests discover and understand them. This is passive and often ineffective.
• GuestGoodie rethinks guest communication. Instead of waiting for guests to become active, you specifically motivate them to do so. With psychologically optimized sales impulses, authentic video messages from your team, and an interactive feed, you proactively inspire guests to book more hotel services.

You no longer wait for guests to randomly discover your wellness treatments or restaurant specials - you take the first step and actively control the success of your guest stay. With GuestGoodie, we bring proven principles from e-commerce and online marketing to the hotel industry. What has worked for Amazon and Booking.com for years also works for your hotel.

Sales psychology works - this is proven by studies with conversion increases between 29 % and 400 %, depending on industry and implementation. GuestGoodie makes it easy for your guests to discover your offers and book spontaneously for sustainable hotel revenue.

Specific numbers for your hotel? They depend on many factors: your current booking rates, the type of your offers, and how actively you use GuestGoodie. We work with you to get the best results.

GuestGoodie as Software-as-a-Service makes your life easy:

• Ready to start immediately: Your web app with hotel branding is live in minutes - no weeks-long setup.
• Always up-to-date: You automatically get all new features and improvements without having to do anything.
• Secure and GDPR-compliant: Your data is in safe hands on German cloud servers.
• No IT headaches: No own infrastructure or technical staff needed.
• Grows with you: Whether 20 or 200 rooms - GuestGoodie scales effortlessly.

GuestGoodie noticeably relieves your team and optimizes your hotel operations:

Staff relief through hotel app:

• Fewer inquiries at reception and independent booking of offers. This noticeably relieves your team.
• Your communication quality remains high, even during stress or staff shortages. You collect all videos and content in a digital video library in the back office. Once recorded, your invitations automatically reach every guest.

Resource optimization in hospitality:

• Forego printed weekly programs or flyers and reduce your paper consumption. Did you know that a hotel with 150 guests daily saves about 1.368 tons of waste paper per year? Additionally, you can quickly react to changes and errors without having to reprint anything.
• React quickly to weather changes or spontaneous availabilities. Proactive promotions fill empty capacities, like empty hotel bars or restaurants.

Efficiency increase:

• Create new offers and services in 1 minute and go live immediately - no waiting times, no agency, no external dependencies.
• Reach all your guests, regardless of where you are currently located. GuestGoodie automates your guest guidance with charming video messages like welcome greetings or personalized recommendations like an invitation to happy hour.

We work with a transparent, room-based pricing model. No hidden costs, no setup fees, no nasty surprises. You can find all details on our pricing page.

Do you have special requirements? Seasonal operation or other challenges? Then let's talk and find a fair solution that fits your hotel.

By the way: No minimum contract term, no long cancellation periods. Only transparent conditions for your success.

GuestGoodie works for all hotels that offer something to their guests during their stay - from urban boutiques to wellness resorts.

• City hotels particularly benefit from proactive guest guidance. Your challenge: Guests are out during the day and often miss your special offers.
  With GuestGoodie, you stay connected even during city exploration. Insider tips from your concierge guide through the city, personal invitations to happy hour lure guests back in the evening. Spontaneous offers like "Last-minute rooftop terrace available" fill capacities short-term, while video messages from your team create emotional connection - even away from the hotel.
• Wellness hotels and resorts offer the broadest spectrum of bookable experiences. Instead of hoping guests randomly discover your variety, you showcase it specifically with GuestGoodie, making guests want to experience more.
  Your spa manager promotes relaxing morning treatments via video, the yoga instructor personally invites to the morning session, the sommelier presents his special wine bottles. Guests effortlessly discover your comprehensive offering while getting to know the people behind the scenes.
• Conference hotels create balance to stressful meeting routines. Your challenge: Conference guests often stay in "business mode" and only use the minimum: from room to meeting to going home.
  With GuestGoodie, you break this routine. Your concierge presents "power walks for brainstorming" between sessions, the chef introduces energizing brain-food snacks, your event manager promotes "after-work networking with regional specialties." A business trip that your guests gladly repeat.

The beauty of GuestGoodie: You can start immediately. The technical setup takes only a few minutes. Then you upload your first content - called Goodies - and you're ready to go. GuestGoodie's design is user-oriented, so no long training sessions are necessary for your team.

You often see first bookings via GuestGoodie on the very first day. The more you exploit the possibilities and actively guide your guests, the stronger the effect becomes.

GuestGoodie is flexible: It works both with and without PMS connection.

• With PMS integration you get automatic data synchronization and seamless transfer of guest information. Our team supports you with connecting most standard PMS systems.
• Without PMS integration GuestGoodie works completely independently via the intuitive back office. You simply manage your offers yourself - without technical dependencies.

You decide what better fits your hotel.

No! GuestGoodie works as a web app directly in the browser. Your guests simply scan a QR code and have immediate access - no download, no registration, no stress.

This is a huge advantage: No installation barrier means maximum usage. International guests especially appreciate this uncomplicated access. The web app works perfectly on all smartphones alike.

Of course! We are so convinced by GuestGoodie that we gladly offer you a non-binding trial phase. This way you can calmly test how the app is received by your guests and what difference it makes for your hotel success.