The People Behind GuestGoodie

Can a guest app be truly hospitable? Our answer: it absolutely has to be. Our approach is simple: digital tools should enhance hospitality, not replace it.

The page with all Goodies shown in a GuestGoodie Guest App.

Couple standing in the sunset on vacation.

Some of the books that GuestGoodie used for their upselling psychology.

Hi, we`re Selina and Fabian Ladenstein — the founders of GuestGoodie. We believe that your hospitality is the heart and soul of your hotel. That`s why we created GuestGoodie — the first Guest Activation App that motivates your guests digitally, with the same charm only you and your team can deliver. Using authentic team videos instead of impersonal texts. Using smart psychological impulses instead of pushy sales tactics. Our goal: Help you modernize your guest experience while keeping your unique charm alive in the digital world.

The idea for GuestGoodie came from a simple observation: many amazing hotel experiences go unnoticed. Not because they lack quality - but because digital guest communication often misses the mark. So we combined our years of expertise in marketing and software development to create something truly new. The result: GuestGoodie - the first Guest-Activation-App that inspires guests to experience more, enjoy more, and ultimately book more. We believe in inspiration over information, for higher hotel revenue and happier guests.

Selina Ladenstein M.Sc. B.A. | CEO

Hi! People want to be inspired, not persuaded. That`s the core of what I`ve learned over eight years in marketing and sales as a senior manager. And it`s in every detail of GuestGoodie.

That's why we use psychologically impulses that always feel authentic - motivating your guests to take action naturally. Your hotel stays in the spotlight, while sales psychology works behind the scene.

Fabian Ladenstein M.Sc. B.Sc. | CTO

Hi! As a software developer and technical team lead for over eight years, I love building innovative products that clearly stand out from existing solutions.

That's why GuestGoodie is designed to be intuitive - no IT skills needed, no complicated setup. It`s not about having more features. It`s about the right ones - the ones that deliver real results.