Delight Guests Digitally. &
Boost Hotel Revenue.

You have great hotel offers, but your guests simply don't book them. This is usually not due to your offers, but how they are presented in the hotel app.

• Traditional hotel guest apps work like digital brochures: they list, and they wait. This is passive and often ineffective.
• GuestGoodie rethinks digital guest engagement: Instead of waiting for guests to act, you motivate them to do more. With psychologically optimized sales impulses, authentic video messages, and the interactive GoodieFeed, you proactively inspire guests to book more hotel services.

You no longer wait for guests to randomly discover your wellness treatments or restaurant deals - you guide them there. By doing so you actively control your guest experience success. With GuestGoodie, we bring proven principles from e-commerce and online marketing to hospitality. What has worked for Amazon and Booking.com for years also works for your hotel.

Sales psychology works - with studies showing +18 % to 300 % conversion increases depending on industry and execution. GuestGoodie makes it easy for guests to book on impulse, driving long-term revenue.

Specific numbers for your hotel? They depend on many factors: your current booking rates, the type of your offers, and how actively you use GuestGoodie. We`ll work with you to get the most out of it.

GuestGoodie as Software-as-a-Service makes your life easy:

• Ready instantly: Your web app in hotel branding goes live in minutes - no weeks-long setup.
• Always up-to-date: You automatically get all new features and improvements without having to do anything.
• Secure and GDPR-compliant: Your data is safely stored on German cloud servers.
• No IT headaches: No own infrastructure or technical staff needed.
• Grows with you: Whether 60 or 200 rooms - GuestGoodie scales effortlessly.

GuestGoodie reduces workload and streamlines hotel operations:

Less workload through Guest-Activation-App:

• Fewer front desk inquiries and self-service bookings.
• Your communication quality stays consistently high, even during busy periods or staff shortages. All content (we call them Goodies) gets stored in your digital library within the backoffice. Create once, reuse forever.

Resource optimization in hospitality:

• Skip printed weekly programs or flyers and reduce your paper consumption. Did you know that a hotel with 150 guests daily saves about 1.4 tons of waste paper per year? Plus, you can quickly react to changes and errors without reprinting anything.
• React quickly to spontaneous availability. Proactive promotions fill empty capacities like empty hotel bars or restaurants.

Efficiency increase:

• Create new offers and services in under 1 minute and go live immediately - no waiting, no agency, no external dependencies.
• Reach all your guests, regardless of where you are. GuestGoodie automates your guest guidance with charming video messages like welcome greetings or personalized recommendations like yoga session invitations.

We work with a transparent, room-based pricing model. No hidden costs, no setup fees, no unpleasant surprises. Find all details on our pricing page.

Have special requirements? Seasonal operations or other challenges? Let's talk and find a fair solution that fits your hotel.

By the way: No minimum contract term, no long cancellation periods. Just transparent conditions for your success.

Guest-Activation works for any hotel that offers experiences during a guest`s stay - from urban boutique to wellness resort.

• City hotels benefit especially from proactive guest guidance. Your challenge: Guests are out during the day and often miss your special offers.
  With GuestGoodie, you stay connected even during city exploration. Insider tips from your concierge guide through the city, personal invitations to happy hour lure guests back in the evening. Spontaneous offers like "Last-minute rooftop terrace available" fill capacities short-term, while video messages from your team create emotional connection - even away from the hotel.
• Wellness hotels and resorts offer the broadest spectrum of bookable experiences. Instead of hoping guests randomly discover your variety, you showcase it specifically with GuestGoodie, making guests want to experience more.
  Your spa manager promotes relaxing morning treatments via video, the yoga instructor personally invites to the morning session, the sommelier presents his special wine bottles. Guests effortlessly discover your comprehensive offering while getting to know the people behind the scenes.
• Conference hotels create balance to stressful meeting routines. Your challenge: Conference guests often stay in "business mode" and only use the minimum: from room to meeting to going home.
  With GuestGoodie, you break this routine. Your concierge presents "power walks for brainstorming" between sessions, the chef introduces energizing brain-food snacks, your event manager promotes "after-work networking with regional specialties." A business trip that your guests gladly repeat.

The beauty of GuestGoodie: You can start today. The technical setup takes only a few minutes. Then you upload your first content - called Goodies - and you're ready to go. GuestGoodie's design is user-oriented, so no long training sessions are necessary for your team.

GuestGoodie is flexible: It works both with and without PMS connection.

• With PMS integration you get automatic data synchronization and seamless transfer of guest information. Our team supports you with connecting most standard PMS systems.
• Without PMS integration GuestGoodie works completely independently via the intuitive backoffice. You simply manage your offers yourself - without technical dependencies.

You decide what better fits your hotel.

No! GuestGoodie is contactless hotel technology that functions as a web app directly in the browser. Your guests simply scan a QR code and have immediate access.

This is a huge advantage: No installation barrier means maximum usage. International guests especially appreciate this uncomplicated access. The web app works perfectly on all smartphones alike.

Of course! We are so convinced by GuestGoodie that we gladly offer you a non-binding trial phase. This way you can calmly test how the app is received by your guests and what difference it makes for your hotel success.