Successfully Setting Up GuestGoodie

Welcome to GuestGoodie! This guide will walk you through the first important steps to optimally set up GuestGoodie for your hotel.

What You Need Before Starting

Before you begin the setup, make sure you have at least the following information ready:

Hotel Information: Hotel name, currency, time zone
User Information: Name, email or Google account
Branding Materials: Logo, brand color

Step 1: Create User Account

Create a user on the registration page
Fill out all user information or register with Google
Confirm your details
You will receive a verification code for your email that you must enter in the field

If you already have a user account, you can use it with multiple hotels. Simply click on your hotel in the bottom left of the back office and click "New Hotel".

ToDo: Image of the login page

Step 2: Create Hotel

After successfully creating your user account, you can immediately create a hotel
Fill out all requested hotel information. All data except the subdomain and name can be changed later
For the logo, you will be asked to crop it to a square, as this is also used as an icon on the internet
Click "Create" and your guest app will be prepared for you
Your guest app is automatically created in "Test Phase". This means you have 30 days to test GuestGoodie for free. Once you're convinced by GuestGoodie, click the button at the top of your back office screen

Your guest app is already available at https://[YOUR_SUBDOMAIN].guestgoodie.com, but it's currently empty.
Now you just need to personalize it and make it your own.

ToDo: Image of the CreateOrganization page

Step 3: Create Rooms and Guests

First, guests and rooms must be connected. You have two options for this:

Manual Creation - Create rooms and guests manually in our back office
PMS Integration - Connect your PMS and automatically synchronize your rooms and guests

Step 4: Create Content

There are various ways to make GuestGoodie your personal guest app:

Set up Branding - Customize your hotel design
Create and Edit Goodies - Create and edit Goodies (additional offers)
Display Goodies Classically - Show your Goodies in a classic style for guests to browse
Promote Goodies on the Feed - Use the full potential of modern sales impulses on the GuestGoodie Feed

Step 5: Give Your Team Access

Of course, you need your team to process and maintain requests/Goodies etc. Here too, GuestGoodie offers full configuration options:

Invite Users - Invite new team members and assign user roles
Handle Requests - Process requests that your guests make

Step 6: Show Your Guests Your Personalized Guest App

Generate QR Codes - GuestGoodie comes with a QR code generator that you can use to direct guests to your guest app